WinShark Privacy Policy
Last updated: April 17, 2026
At WinShark, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino platform.[1][4]
Information We Collect
We collect personal information such as your full name, date of birth, address, email, phone number, and government-issued ID during registration and Know Your Customer (KYC) verification processes.[1][2] Financial details including payment methods, transaction history, and source of funds are gathered for deposits, withdrawals, and anti-money laundering (AML) compliance.[1][3] We also collect gaming activity data like betting patterns and session duration, along with technical data such as IP address, device information, and cookies from platform usage.[1][3] This information is collected lawfully and fairly as required for operating a licensed online casino in Australia.[1][2]
How We Use Your Information
We use your personal information to create and manage accounts, verify identity, process payments, and provide gaming services.[1][3] It enables fraud prevention, security monitoring, responsible gambling measures, and compliance with AML obligations and Australian gambling regulations.[1][3] We may also use data for customer support, personalized recommendations, marketing communications, and regulatory reporting under the Privacy Act 1988.[1][4] All processing is for legitimate purposes essential to our licensed operations.[1][3]
Information Sharing
We disclose personal information only when required by Australian law, such as to regulatory authorities, law enforcement, or the Australian Transaction Reports and Analysis Centre (AUSTRAC) for AML compliance.[1][2][3] Trusted service providers like payment processors, identity verification services, and hosting providers may receive data under strict confidentiality agreements compliant with the APPs; we do not sell your information.[2][3] Sharing is limited to necessary business purposes or legal obligations.[3]
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, misuse, or disclosure.[1][3] Regular security audits, firewalls, and monitoring systems help prevent fraud and data breaches in line with Australian privacy standards.[3][4] Personal data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records to meet AML requirements, after which it is securely destroyed.[3] We remain committed to maintaining the integrity and confidentiality of your data.[1][4]
Your Rights
Under the Privacy Act 1988 and APPs, you have the right to access, correct, or update your personal information held by us.[1][4] You may request details on how your data is processed, restrict certain uses, or withdraw consent for non-essential processing where applicable.[1][4] To exercise these rights or lodge a complaint about a privacy breach, contact us; we will respond promptly and facilitate your requests.[1][2] Note that GDPR rights apply only if you are in the EEA, but Australian laws provide equivalent protections.[4]
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyze usage, and personalize your experience on our platform.[1] These collect technical data like IP addresses and browser types, with options to manage preferences via cookie settings.[1][3] Third-party cookies from analytics or service providers comply with Australian privacy laws.[3]
Contact Us
For privacy concerns, rights requests, or questions about this policy, please contact our Privacy Officer.
[email protected]